General Terms and Conditions for Ticket Sales (Applicable to All Events)
-
Acceptance of Terms: By purchasing a ticket, the buyer agrees to these terms and conditions, as well as any additional event-specific rules and regulations provided by the organizer.
-
Ticket Validity:
- Tickets are valid only for the date, time, and event specified.
- Resale or transfer of tickets is not permitted unless explicitly authorized by the organizer.
-
Admission Rules:
- Attendees must present a valid ticket for entry.
- The organizer reserves the right to refuse admission or eject attendees for behavior deemed inappropriate or in violation of event rules.
-
Event Changes:
- The organizer reserves the right to change the event schedule, venue, or lineup without prior notice.
- In case of cancellation, postponement, or significant changes, refund policies will be communicated.
-
Age Restrictions:
- Certain events may have age restrictions. It is the buyer’s responsibility to confirm age eligibility before purchasing tickets.
- Proof of age (ID) may be required for entry.
-
Prohibited Items:
- Attendees are prohibited from bringing weapons, illegal substances, or other items deemed unsafe by the organizer or venue.
- The organizer reserves the right to search attendees and their belongings upon entry.
-
Conduct and Safety:
- Attendees must adhere to all safety guidelines and instructions from event staff or security.
- Any behavior disrupting the event or jeopardizing the safety of others may result in removal from the venue.
-
Health and Safety:
- Adherence to current health protocols (e.g., Covid-19 precautions) is mandatory.
- Attendees acknowledge they are in good health and not knowingly exposing others to illness.
-
Photography and Media:
- By attending, attendees consent to being photographed, filmed, or recorded, with materials potentially used for promotional purposes by the organizer.
- Use of personal recording devices may be restricted depending on the event.
-
Liability:
- The organizer is not liable for injury, loss, or damage to personal property during the event, except in cases of gross negligence.
- Attendance is at the attendee’s own risk.
-
Force Majeure:
- The organizer is not responsible for cancellations or changes due to unforeseen circumstances, including but not limited to extreme weather, natural disasters, or government regulations.
-
Refund Policy:
- Refunds will only be issued in the event of cancellation, as determined by the organizer. Service fees may not be refundable.
- No refunds will be provided for late arrivals, no-shows, or voluntary exits.
-
Additional Terms for Non-Sport Events:
- Specific events may have unique terms and conditions (e.g., seating arrangements, dress codes). Such details will be outlined during ticket purchase.
- For conferences, workshops, or educational events, organizers may restrict the use of recording devices and require prior registration.
-
Accessibility:
- The organizer strives to provide accommodations for attendees with disabilities. Attendees requiring assistance should notify the organizer in advance.
-
Dispute Resolution:
- Any disputes arising from ticket sales or event participation will be governed by South African law and handled through mediation or arbitration as appropriate.
-
Event Organizer’s Rights:
- The organizer reserves the right to amend these terms and conditions at any time. Updated terms will be communicated as necessary.
This section applies universally to all types of events, ensuring transparency and a clear understanding of the responsibilities of both the ticket holder and the organizer.
EntryGeek.com and its affiliates act as ticket agents and suppliers, facilitating the sale of event tickets on behalf of event organizers. While we may assist in operational aspects such as event logistics, collections, and marketing of races on our platform, EntryGeek.com and its affiliates do not assume any responsibility or liability for the execution, safety, or outcomes of events, including any claims, damages, injuries, or disputes arising from the event or associated prizes. All ultimate responsibilities, liabilities, and obligations remain solely with the event organizers. By purchasing tickets through EntryGeek.com, you acknowledge and agree to these terms.