• No Refunds: All ticket purchases through EntryGeek.com are final. Refunds are not available for any reason, including personal circumstances, scheduling conflicts, or changes in travel plans.

      • In the event of an event cancellation by the organizer, EntryGeek.com will facilitate refunds or credits as per the organizer’s policy.

    Ticket Transfers and Substitutions

       

        • Ticket Transfers/Substitutions: We accommodate ticket transfers or substitutions for eligible events.
        •  
        • Requests for ticket transfers must comply with the timeframe specified by the event organizer. This information will be clearly indicated on the event flyer or description.
        •  
        • Certain events may also specify a window period during which substitutions can be made.

        • To request a ticket transfer or substitution, please contact our support team via info@entygeek.co.za with the necessary details, including your ticket ID and the new participant’s information.

      Important Notes

       

        • EntryGeek.com serves as a platform connecting event organizers with ticket buyers. Policies regarding cancellations, substitutions, and transfers are subject to the terms and conditions of the event organizer.

        • Administrative fees may apply for substitutions or transfers, as outlined by the event organizer.

      For any questions or assistance, please reach out to our support team at info@entrygeek.co.za